Privacy Policy

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This privacy policy explains how we collect, use, and protect your personal information when you visit and use our website. We are committed to safeguarding your privacy and ensuring that your data is handled in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Our website address is: www.arcufifitness.com

For any data protection queries, please see the "How to Contact Us" section below.

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2. What Personal Data We Collect and Why

We may collect and process the following types of personal data about you:

• Information You Provide to Us: This includes information you voluntarily provide when you fill in forms on our website, such as when you contact us, sign up for our newsletter, create an account, or make a purchase. This may include your name, email address, postal address, phone number, and payment details.

• Information We Collect Automatically: When you use our website, we may automatically collect technical information about your device and browsing activity. This includes your IP address, browser type and version, time zone setting, operating system, and information about your visit, such as the pages you viewed and how you interacted with them. This data is primarily collected using cookies and similar technologies.

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3. How We Use Your Personal Data

We use your information for the following purposes:

• To Provide Our Services: To manage your account, process your orders, and deliver products or services you have requested.

• To Communicate with You: To respond to your enquiries, send you service-related updates, and provide customer support.

• For Marketing: Where we have your consent, we may send you marketing communications about our products, services, and offers that we think may interest you. You can opt out of these communications at any time.

• To Improve Our Website: To analyse how our website is used, so we can improve its functionality, performance, and user experience.

• To Meet Legal Obligations: To comply with our legal and regulatory responsibilities.

Our legal basis for processing your personal data is typically one of the following: your consent, the need to fulfil a contract with you, our legitimate interests in operating and improving our business, or compliance with a legal obligation.

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4. How We Store and Protect Your Data

We take the security of your personal data very seriously. We have implemented appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration.

Your data is stored on secure servers. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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5. Sharing Your Personal Data

We do not sell your personal data to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and business, such as:

• Payment processors to handle transactions.

• Delivery companies to ship your orders.

• IT and web hosting providers.

• Marketing and analytics platforms.

We ensure that any third party we work with is contractually obliged to protect your data and use it only for the purposes for which it was shared. We may also disclose your data if required by law.

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6. Your Data Protection Rights

Under UK data protection law, you have rights over your personal data. These include:

• The right to be informed: To know how we are using your data.

• The right of access: To request a copy of the personal data we hold about you.

• The right to rectification: To have inaccurate personal data corrected.

• The right to erasure: To ask us to delete your personal data.

• The right to restrict processing: To limit how we use your data.

• The right to data portability: To receive your data in a machine-readable format.

• The right to object: To object to the processing of your data, particularly for direct marketing.

To exercise any of these rights, please contact us using the details provided below.

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7. Our Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us analyse website traffic, remember your preferences, and provide a more personalised service.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information, please see our Cookie Policy [Link to Your Cookie Policy, if you have a separate one].

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8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We will post any updates on this page and indicate the date of the latest revision. We encourage you to review this policy periodically.

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9. How to Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

Email: alexis@arcufit.com
Address: 12 Corsebar Crescent, Paisley, PA2 9QA

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), which is the UK's supervisory authority for data protection issues (www.ico.org.uk).